Data Policy

Last updated: June 2026

1. Overview

This Data Policy explains how Bounsai collects, processes, and protects the data associated with your workflows, processes, and interactions with our service.

2. Data We Collect

2.1 Workflow Data

When you create or customize workflows, we collect:

  • Workflow configuration and settings
  • Process steps and logic
  • Integration parameters and connections
  • Historical execution data and logs

2.2 User Activity Data

We track and store:

  • Login timestamps and sessions
  • Actions performed within the service
  • Workflows executed and their outcomes
  • Time spent on features

2.3 Communication Data

When you communicate with us or our AI workflow consultant:

  • Feedback and feature requests
  • Support messages and conversations
  • Bug reports and technical issues

3. How We Use Your Data

Your data is used for:

  • Executing and managing your workflows
  • Providing AI-powered workflow recommendations and customization
  • Improving and optimizing our service
  • Detecting and fixing technical issues
  • Providing customer support
  • Analyzing usage patterns and service quality
  • Training and improving our AI models (with your consent)

4. Data Retention

We retain your data for as long as your account is active or as needed to provide our service. You can request deletion of your data at any time, and we will remove it within 30 days except where retention is required by law.

5. Data Sharing

We do not share your personal data with third parties except:

  • With service providers who assist us (under strict data protection agreements)
  • When required by law or legal process
  • To protect our legal rights or the safety of our users

6. Data Security

Your data is protected through:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for sensitive data
  • Access controls and authentication
  • Regular security audits and monitoring
  • Secure backups and disaster recovery procedures

7. User Rights

You have the right to:

  • Access: Request a copy of your data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your account and associated data
  • Portability: Export your workflow data in standard formats
  • Objection: Opt-out of data usage for analytics or model training

8. Compliance

Bounsai complies with applicable data protection regulations including GDPR, CCPA, and other regional privacy laws.

9. Changes to This Policy

We may update this Data Policy from time to time. Significant changes will be communicated to you via email or notification within the service.

10. Contact

For questions about this Data Policy or to exercise your data rights, contact us at contact@bounsai.com